Which is NOT part of the promotional mix?

• A. Advertising
• B. Personal Selling
• C. Public Relations
• D. Supply Chain Management

Answer: (D)

Promotional mix consists of the tools used to communicate with customers to promote a product or service. Advertising, personal selling, and public relations are all classic elements of that mix because they directly convey messages, build relationships, or shape how the company is perceived. Supply chain management, however, is about getting products from producers to customers—planning, sourcing, production, warehousing, and distribution. It ensures availability and efficient delivery, not promotion. So it isn’t part of the promotional mix.